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Cannot login to my account to make a plan change

Johnski
Great Neighbour / Super Voisin

i need to put a US roaming plan on my phone by 4.00am Sunday July 17.Have tried on 3 different devices.Same issues and Oops messages from Public.When will the site be back on line???

5 REPLIES 5


@Dunkman wrote:

 

@Johnski 

I go the same message.  Looks like some maintenance issue.  Maybe try again in 1-2 hours. 

 

If you know your PIN, you could try dialing 611 on your phone. If you have a credit card registered, you can purchase add ons via dialing 611.  


Can add-ons be purchased from Available Funds using 611/IVR?


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

HI  @hamzasher  @Johnski 

 

site is now up

BKNS27
Mayor / Maire

@Johnski 

The PM website is down for maintenance until tomorrow morning so try again in the morning.

hamzasher
Great Neighbour / Super Voisin

I am also trying to purchase add on data for last 4 hours but site is down.

Dunkman
Oracle
Oracle

 

@Johnski 

I go the same message.  Looks like some maintenance issue.  Maybe try again in 1-2 hours. 

 

If you know your PIN, you could try dialing 611 on your phone. If you have a credit card registered, you can purchase add ons via dialing 611.  

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