09-08-2025
03:12 PM
- last edited on
09-08-2025
08:16 PM
by
computergeek541
I bought a sim card, then subscribed for a plan on the web. Since I was a Public Mobile customer in the past, I used the same account. Now on the phone app (Android), I cannot successfully login into the app to continue with the activation. The app opens the phone browser, I login there + successfuly enter the Eversafe code, then it goes back to the app, which appears frozen - the Login button is faded and not proceeding further.
09-08-2025 03:22 PM
hi @Orlin you will need PM support to help then
you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Support will reply via Community inbox here within 2 to 4 hours:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage