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Cannot log into app to complete activation!

Orlin
Great Neighbour / Super Voisin

I bought a sim card, then subscribed for a plan on the web.  Since I was a Public Mobile customer in the past, I used the same account.  Now on the phone app (Android), I cannot successfully login into the app to continue with the activation.  The app opens the phone browser, I login there + successfuly enter the Eversafe code, then it goes back to the app, which appears frozen - the Login button is faded and not proceeding further.

1 REPLY 1

hTideGnow
Mayor / Maire

hi @Orlin you will need PM support to help then 

you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

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