Cannot connect to internet

[lgjeng]

I cannot connect to the internet. I just put my SIM Card in the slot. The phone works well. But, no internet. Did I miss something?

[darlicious]

@Bydesignprez  An unfortunate drawback of the LG4 phones but I'm sure there's other features that make up for this inconvenience when changing providers. Welcome to public mobile!

[Bydesignprez]

Thta took time to wipe the phone and start again - but it worked to get the data connection working.  Thanks

[darlicious]

https://productioncommunity.publicmobile.ca/t5/Getting-Started/LG-G4-Data-is-not-working-Resolved-th... @Bydesignprez  Read and try these methods and you might get lucky otherwise if you do not want to do the factory reset contact the moderators to see if **bleep** can send you via text the reconfiguration installation files.

*Edit*....*bleep*?!!   **they**

[gblackma]

Apn type add ,agps,fota,hipri,dun.

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@Bydesignprez wrote:

My unlocked LG G4 (H812) will make and receive phone calls and texts but the data connection is not working.  I followed instructions to add the APN:

Name Public Mobile

APN: sp.mb.com

MMSC: http://aliasredirect.net/proxy/mb/mmsc

MMS Proxy: 74.49.0.18

MMS Port: 80

MCC: 302

MNC: 220

APN Type: default,mms,supl

APN Protocol: IPv4

APN roaming protocol: IPv4

Tried rebooting a few times and the APN Type values seem to change after I save.  ANy suggestions on how to get this data working pls?

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[Jb456]

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@Bydesignprez wrote:

My unlocked LG G4 (H812) will make and receive phone calls and texts but the data connection is not working.  I followed instructions to add the APN:

Name Public Mobile

APN: sp.mb.com

MMSC: http://aliasredirect.net/proxy/mb/mmsc

MMS Proxy: 74.49.0.18

MMS Port: 80

MCC: 302

MNC: 220

APN Type: default,mms,supl

APN Protocol: IPv4

APN roaming protocol: IPv4

Tried rebooting a few times and the APN Type values seem to change after I save.  ANy suggestions on how to get this data working pls?

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Try a network reset...if that fails..you will have to backup your phone and do a factory reset. 

Other threads about this phone

https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/Data-not-working-on-LG-G4/m-p/488793#...

https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/LG-G4-from-Koodo-to-public-no-data/m-...

@Bydesignprez 

[darlicious]

@Bydesignprez  With your model of LG you must try a network reset. More than likely you will have to back up your data and do a factory reset.

[Bydesignprez]

My unlocked LG G4 (H812) will make and receive phone calls and texts but the data connection is not working.  I followed instructions to add the APN:

Name Public Mobile

APN: sp.mb.com

MMSC: http://aliasredirect.net/proxy/mb/mmsc

MMS Proxy: 74.49.0.18

MMS Port: 80

MCC: 302

MNC: 220

APN Type: default,mms,supl

APN Protocol: IPv4

APN roaming protocol: IPv4

Tried rebooting a few times and the APN Type values seem to change after I save.  ANy suggestions on how to get this data working pls?

[popping]

@lgjeng 

If you have a LG phone, you need to do network reset after changing provider before your data working again.  If network reset failed to get data working, you may need to do a factory reset.  but backup your data first before factory reset.  Always restart your phone after reset.

[geopublic]

@lgjeng  Make sure data is turned on and you have the correct APN setting. This is the Public Mobile APN setting that you will need:

Name: Public Mobile
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: default,mms,agps,supl,fota,hipri
APN protocol: IPv4
APN roaming protocol: IPv4
Bearer: Unspecified
MVNO type: GID

Don't forget to save these settings and then select this APN as the active one.

[Triguy]

You may need to setup the PM APN settings if you use data.

APN Settings:
Name: Mobile Internet
APN: sp.mb.com
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Not set
APN type: default,mms,agps,supl,fota,hipri,dun
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified
MVNO type: GID
MVNO value: 4D4F

More info for particular devices:

https://apn-canada.gishan.net/en/apn/public-mobile

Also make sure you enable data.  You could also try rebooting your phone.

[Triguy]

You may need to setup the PM APN settings if you use data.

APN Settings:
Name: Mobile Internet
APN: sp.mb.com
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Not set
APN type: default,mms,agps,supl,fota,hipri,dun
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified
MVNO type: GID
MVNO value: 4D4F

More info for particular devices:

https://apn-canada.gishan.net/en/apn/public-mobile

[Jb456]

Here's the APN settings.

What phone do you have as some might need other tweaks.

[kselmak]

What phone do you have

Can you check your APN settings

https://apn-canada.gishan.net/ 

[gblackma]

@lgjeng Can you send and receive mms messages if your Wi-Fi is turned off? What's the make and model of your phone ? If you can't, it's your APN settings. Here's a link to the PM APN settings 

https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/Umidigi-F1-Play-Compatability/m-p/401...

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@lgjeng wrote:

I cannot connect to the internet. I just put my SIM Card in the slot. The phone works well. But, no internet. Did I miss something?

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