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Cancelling an account that you can not get in to

TracyCoveney
Great Neighbour / Super Voisin

my daughter had an account that we created a year ago and I’m not able to log into that account now we cannot figure out the email we used or anything and I need to cancel this account and remove the credit card on file as she now has a different number with a new account how do I go about doing this when I can’t even get into her account to remove the credit card and I don’t want them to keep charging my credit card card

1 REPLY 1

softech
Oracle
Oracle

@TracyCoveney you will have to reach out support for assistance in removing the credit card 

Private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there        

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