@ute1978 that, and technically there isn't actually a way to "cancel" your service. You basically have two choices: 1) port the number out to another provider, which if you did it on the same day as your renewal, you would lose the entire 90 days of unused service without re-imbursement; or 2) turn off autopay and wait for the plan to first get suspended at the end of the paid cycle and then wait 90 days for the account to become totally deactivated (cancelled). I don't think either was done here.
@Customer1984 did you perhaps mean that you reported the SIM as lost/stolen the day of or before your renewal? I don't think that prevents the renewal unfortunately, it just prevents the SIM from being able to use any services but your service remains active and would renew automatically.
Bottom line is that unless typically PM does not offer refunds or re-imbursement. However, it's worth reaching out to the moderator team (if you haven't already) and politely asking if they can help. They have sometimes made exceptions in the past, so it's worth asking.
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