Cancel

[SusanAnnoyed]

Cancel

[softech]

@SusanAnnoyed you activated and account and was waiting for sim to come? and now it came?? To complete the activation, you will need to login to PM app and finish the subscription process

if you have trouble logging in, open ticket with PM support for help

 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there

[hairbag1]

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@SusanAnnoyed wrote:

No it will not take my sim card but I have been charged

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So you have a new, unused PM sim you're trying to activate...right ?

added...

https://www.publicmobile.ca/en/bc/get-help/articles/subscribing

You need the PM app to finish the activation process....you do that ?

[SusanAnnoyed]

No it will not take my sim card but I have been charged

[hairbag1]

@SusanAnnoyed 

"Cancel"...cancel what ? Your plan ? Once you port your number to new provider, your account is deactivated. Is that what you mean ?