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Can't sign in to account - getting forbidden and request header or cookie too large

ReillyWood
Great Citizen / Super Citoyen

Have tried on two diff browsers on two diff PCs, getting the errors note in the subject line.  

4 REPLIES 4

ReillyWood
Great Citizen / Super Citoyen

Help!

 

I'm back to this problem again.  I get "forbidden" after entering my user id and pw.  On two different browsers, have also tried incognito on both browsers.  

ReillyWood
Great Citizen / Super Citoyen

thank all I was able to sign in via private mode on one of the computers.  

Timer
Town Hero / Héro de la Ville

@ReillyWood 

clear cache and cookies and use one page inPrivate mode,
or tried other browser.

Dunkman
Oracle
Oracle

@ReillyWood 

The website is definitely finicky the last several days with the new change in My account.  Maybe try incognito or private mode with one of your browsers.  Clear cache.