09-23-2022 05:02 PM
I can call and text out with my old mobile number that I ported to Public Mobile. However, incoming calls won't connect wit te new SIM cars in. Calls go directly to my old voicemail box with Freedom Mobile. Help!!!
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09-23-2022 07:45 PM - edited 09-23-2022 07:45 PM
If you did reply YES to the porting text from Freedom, then try restarting your phone. Mobile ports could take up to a couple hours to complete, with incoming normally the last to port over.
edit @GR123
09-23-2022 05:11 PM
@GR123 Hi when you get the porting dept number remember to leave your old sim in phone to receive transfer text you have 90 minutes to reply yes
09-23-2022 05:05 PM
HI @GR123 did you complete the porting text part? Your old provider was supposed to send you a text and you need to reply YES within 90 mins. did you do that?
I will send you a phone number to talk to Porting team, they will confirm if that part was completed and if they need to re-trigger the porting process. Check your inbox on top right for my message