Can't receive calls from the US

[HPDM]

My phone is able to receive calls from Canadian numbers but not US numbers. The US caller was on Verizon and got the error "call cannot be completely as dialed."

Thanks!

[popping]

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@ChuckYeah wrote:

@popping A week ago, is that possible? How often are numbers updated? I did not know they had to be.

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IDK.   I think phone system is similar to the Internet.  There must be a routing table somewhere to connect to the number.

[ChuckYeah]

@popping A week ago, is that possible? How often are numbers updated? I did not know they had to be.

[popping]

@HPDM 

How long you have your phone number?

Verizon system may not have the latest update for your number?

Just thinking out loud...

[ChuckYeah]

But you can receive a Canadian call correct? If so, my guess it's on the other end. Tell them to check into their plan? They are dialing +1, I assume.

[HPDM]

I can call them fine, I just can't receive their calls. I activated about a week ago.

[ChuckYeah]

Did you get your 400 min Holiday gift?

Try calling them and see if that works. How long since you signed up?