Can't login to update credit card

[zackchristensen]

Can't login

[acmethod]

Do you have another computer (i.e. work computer) you could logging in with?

[acmethod]

This happend to a friend of mine when we were trying to activate. If you tried clearing your cache and that didnt work, try using a different computer, or a phone that uses a differnet IP address. 

When we ran into this issue i seem to rememeber anything machine on my friends network was locked out or blacklisted for a day after a few failed attempts.

[zackchristensen]

When I try calling 611 it doesn't help

[PAULRANG18]

Make sure your username and password are correct. If not, you will be asked to reset them. Sometimes there's a technical issue with the log in page and you can retry minutes later.

[BEER]

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@zackchristensen wrote:

Can't login

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Happens all the time - suggest you wait at least 1/2 hr and try again.

[Triguy]

Try using a different browser and incognitio mode.  Also clear your cache and cookies then reboot.

[hairbag1]

Make sure you use correct username and password. The web page is slow...so be patient. Try again a bit later maybe. Try calling 611.