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Can't log into self service account

Great Neighbour / Super Voisin
I purchased public mobile plan a week ago. My phone worked. I got email. But I can't login to self service account.

Great Citizen / Super Citoyen

Yes Samsung has a very good unlocking service.

Not applicable

@Cindyaperez wrote:

How a can get the punk code to unblock my SIM card 

If you have a Samsung phone then they have a nice service to give you an unlock code. If you've brought your phone over from another Canadian provider then they will give you the unlock code for free. There are fee-based external services that can sell you an unlock code.

Otherwise you'll need to contact the moderators here.

Great Neighbour / Super Voisin

How a can get the punk code to unblock my SIM card 

Great Neighbour / Super Voisin

I can get the. Punk code to unblock my sim card

Great Neighbour / Super Voisin

How a can get the punk code for my sim card

Model Citizen / Citoyen Modèle

Before any of mods answers - you may want to try self-registration:


I was in similar situation recently (FM promo) - can't log in and cant reset password (no valid email).  This was the answer I received from the mod after two days' waiting.  

@Rich000liu Confirm email notification of private messages is turn on so you do not miss the deadline for resetting your account.

>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.


@Rich000liu, sorry to hear you are having some issues with login

You will need to message a MOD for assistance, click on this link Moderator Team
to send a private message .
In your message please include:
* PM account email address
* SIM card number(if available)
* PM phone number
* Detailed explanation
Community Moderators are available from Mon-Thursday 9am(Eastern) to 9pm(Eastern) and Friday, Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *