cancel
Showing results for 
Search instead for 
Did you mean: 

Can't log into my account

QdM
Great Neighbour / Super Voisin

When i try to log into my account to top up it doesn't do anything just says its loading..iv cleared my cashe, cookies. Etc..

4 REPLIES 4

elvisp167
Great Neighbour / Super Voisin

Same here - site must be down

JK8
Mayor / Maire

@QdM wrote:

When i try to log into my account to top up it doesn't do anything just says its loading..iv cleared my cashe, cookies. Etc..


I'm finding the system very slow and a bit buggy too right now. Probably due to everyone logging in to try and get the holiday promo. You should try again a bit later.

kb_mv
Mayor / Maire

@QdM wrote:

When i try to log into my account to top up it doesn't do anything just says its loading..iv cleared my cashe, cookies. Etc..


@QdM I find the self serve site excruciatingly slow today. Maybe wait an hour or 2 (or til tomorrow) and try again.

hairbag1
Mayor / Maire

Same here, in BC. ...must be lots of people claiming the holiday bonus's. Try again throughout the evening.

Need Help? Let's chat.