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Can’t find my account!

Livs
Great Neighbour / Super Voisin

I have 2 public mobile accounts, I had one for each of my kids. One kid broke her phone and now has her own phone account but for the life of me I can’t log into that account to cancel. Says her phone number isn’t a valid number. I am still being charged and can’t cancel because I can’t log into that account .. or speak to anyone to rectify! This is the most frustrating company to deal with!

1 REPLY 1

samsunga31
Model Citizen / Citoyen Modèle

@Livs wrote:

I have 2 public mobile accounts, I had one for each of my kids. One kid broke her phone and now has her own phone account but for the life of me I can’t log into that account to cancel. Says her phone number isn’t a valid number. I am still being charged and can’t cancel because I can’t log into that account .. or speak to anyone to rectify! This is the most frustrating company to deal with!


Hello.

Please contact a csa to help you figure things out.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

They will reply here.

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

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