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Can't call out or receive calls - No way to get answers regarding problem. NOT GOOD

Zip4130
Great Neighbour / Super Voisin

phone drops off immediately when calling out or receiving calls.  able to text but inserts random photos in text message.   No way to get network status or ETA on repair.  First time Publ

3 REPLIES 3

Nezgar
Mayor / Maire

@Zip4130 wrote:

phone drops off immediately when calling out or receiving calls.  able to text but inserts random photos in text message.   No way to get network status or ETA on repair.  First time Publ


Outage seems to be resolved - Working for me now in SK as of 4:06PM CST.

Handy1
Mayor / Maire

@Zip4130  

Lots of complaints of outages in the last hour especially Alberta  Check

Outage   map in your area:

https://istheservicedowncanada.com/


edit Telus /PM I’s aware of the issues 

softech
Oracle
Oracle

@Zip4130 

 

https://www.telus.com/en/ab/outages

 

Failure of wireless calling and data services in Alberta and Sasketchewan

Start Time: February 6, 2:53 PM

Last Updated: February 6, 4:16 PM

 

 

Cause

Hardware Problem

Details

We apologize, TELUS Services are currently experiencing a disruption, including impact to mobile devices, which may affect your ability to reach emergency (911) services.

Stay Updated

We recognize how this interruption may impact you, and we appreciate your patience as we work to restore services as quickly as possible. For Email or SMS updates, click on the Subscribe tab, and to access additional support tools, including self-serve options, please select the Support tab.

 

 

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