4 hours ago
14m ago
When you first tried to add the offer, the system didn’t show whether it was successful. When you tried again, it showed an error, but after a short while, the 10GB was added to your account. It’s been over three hours since you posted in the community and I replied to you, so you should have received the 10GB by now, right?
4 hours ago
Hello @ Gehane,
I sent you a private message. You can view it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
4 hours ago
Yes have plan $ 24+
4 hours ago
Yes several times same problem
4 hours ago
do you have a plan $24+ ?
did you try using browser with Incognito mode
I have escalated your ticket on your behalf. PM support will reach out to your via Community inbox. Please monitor here for their reply:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage