06-03-2024 02:43 PM - last edited on 06-03-2024 05:46 PM by computergeek541
I have tried everything but I'll it says is activation failed ! And won't let me do anything.. tried contacting customer support and no agents available and kicks me out! Not a good start with public mobile switching from Telus. Grrrr
06-03-2024 02:57 PM
Thanks I’ll trade a ticket. I’m using a physical sim. Just stuck on Subscription not activated” screen and won’t let me do anything in the app. Customer service is useless. So maybe setting up sticker will help.
06-03-2024 02:46 PM
HI @Msim
are you setting up with Physical sim or esim?
sometimes this error just a problem with the esim setup or installation
but put in a ticket with PM support agent first, they will check and advise. Message them here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437