10-07-2025 04:42 PM
How do I get into my account when I’m stuck on the activation page? I want to cancel
10-07-2025 04:45 PM
hi @Darlene15 you have active service and just cannot login?
if it is, then the message you see means PM system cannot find your My Account. No worries, PM support agent can help, you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
10-07-2025 04:44 PM
this is just an error showing PM cannot find your account. PM can help if you send them a message
message PM using this link: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
