09-26-2022 11:11 AM
Hello, trying to port my number and need my account #
Solved! Go to Solution.
09-26-2022 11:37 AM
@Publicman123 wrote:cant log in
OK. Then you have to contact agent to restore your access.
To contact CSA-agent, there are 2 methods:
https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent
If ticketing does not work very first time, contact agent directly.
- Send a private message to the CSA - agent by clicking Here
09-26-2022 11:26 AM
@Publicman123 wrote:Don't have access to my email
Surely there must be a small number of email addresses that you could have used to activate this service. You don't need access to the email account, just need to know what it is and try to perform a sign in with what could possibly be a right email account.
09-26-2022 11:25 AM
Have the 2FA code sent by text. You don’t need access to your email as long as you remember your email address.
09-26-2022 11:21 AM
Don't have access to my email
09-26-2022 11:20 AM
Do you get any marketing emails from here? Or promo emails? That would be your registered email address. Then you can use the reset password.
09-26-2022 11:19 AM
cant log in
09-26-2022 11:18 AM
Log in to your PM account, go to Profile, hoover over crossed 'eye' and it will reveal acct. num.
09-26-2022 11:17 AM
Don't have access cause I don't know my email address
09-26-2022 11:17 AM
All services are working. Trying to leave this company so need the account # and cannot log into anything
09-26-2022 11:16 AM
If you still have the welcome email from here from when you signed up then the account number is in the to area. You might need to dig into the headers.
Are your services working? Why don't you have access?
09-26-2022 11:14 AM
I cannot do that as I do not have access
09-26-2022 11:13 AM
You need to login to your account and under Profile then click on the eye icon to reveal your account number.