Can somone tell me my account #?

[Publicman123]

Hello, trying to port my number and need my account #

[Yummy · Accepted solution]

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@Publicman123 wrote:

cant log in

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OK. Then you have to contact agent to restore your access.

To contact CSA-agent, there are 2 methods:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

If ticketing does not work very first time, contact agent directly.

- Send a private message to the CSA - agent by clicking Here

[will13am]

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@Publicman123 wrote:

Don't have access to my email 

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Surely there must be a small number of email addresses that you could have used to activate this service.  You don't need access to the email account, just need to know what it is and try to perform a sign in with what could possibly be a right email account.

[BKNS27]

@Publicman123 

Have the 2FA code sent by text. You don’t need access to your email as long as you remember your email address.

[Publicman123]

Don't have access to my email 

[dust2dust]

Do you get any marketing emails from here? Or promo emails? That would be your registered email address. Then you can use the reset password.

[Publicman123]

cant log in

[Yummy]

Log in to your PM account, go to Profile, hoover over crossed 'eye' and it will reveal acct. num.

[Publicman123]

Don't have access cause I don't know my email address 

[Publicman123]

All services are working. Trying to leave this company so need the account # and cannot log into anything

[dust2dust]

If you still have the welcome email from here from when you signed up then the account number is in the to area. You might need to dig into the headers.

Are your services working? Why don't you have access?

[Publicman123]

I cannot do that as I do not have access

[BKNS27]

@Publicman123 

You need to login to your account and under Profile then click on the eye icon to reveal your account number.