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Can someone give me the link to the chatbot?

Bainer55
Good Citizen / Bon Citoyen

Im not sure how to get it I dont see it anywhere on the website

11 REPLIES 11

Homephone2
Great Neighbour / Super Voisin

Same is happening to me. 4 pages opened to get to nowhere. 

BKNS27
Mayor / Maire

@Bainer55 

SIMon Chatbot link is at the bottom of this page and private messaging them is on the envelope icon above.

@walker1- lol You're right. And I even replied to it. 🙂

walker1
Mayor / Maire

Pretty sure that the OP is looking for his holiday gifts, since they first appeared in the holiday gifts post earlier. 

RossN came up with the excellent question ... what do you think you need them for? Maybe we can help with your question.

@Bainer55   there are 2 logins, first one is the Community, the one at the end is the My Account access or PIN, don't get it mixed up...

 

E2-CommunityTicket.jpg

Bainer55
Good Citizen / Bon Citoyen

I go to the chatbot, go through all the motions of getting an agent, asks me to login and all that which I do and it works, until I get to the end where i have to verify my identity and it says my credentials are invalid even though i can login and everything before i get to that point

RossN
Mayor / Maire

@Bainer55 hello is there anything that we can help you with here? if it's an account issue 

 

you can open a ticket through Simon here https://publicmobile.ca/chatbot.

 

                           

           check your community envelope for a reply

dust2dust
Mayor / Maire

@Bainer55- Click on Get Help up top or chatbot (simon) down below.

mojorising
Deputy Mayor / Adjoint au Maire
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