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Can not recivce any txt msg

toppy
Great Citizen / Super Citoyen

Hi all,

 

I can not recivce the txt msg. I turn on/off for the imassage, using airplane mode. but still not working. I can send oout the txt. 

 

Any suggest?

 

Thanks

9 REPLIES 9

Luddite
Oracle
Oracle

@toppy  Still having problems? 

Best settings:

 

A. Settings >> Messages: iMessage ON; Send as SMS ON; MMS ON >> Send & Receive: should show phone number and Apple id email address

 

B. Texting should always work “if” you send to a phone number and not an email address and “if” you receive only on your phone number. So in your message settings......send/receive, only check your phone number...leave the registered email addresses unchecked.  


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

BKNS27
Mayor / Maire

@toppy 

Is the Cellular Data enabled in your settings?

@toppy 

have you tried signing out of your apple id and then signing back in?

Yummy
Mayor / Maire

@toppy wrote:

@Yummy @hTideGnow Thank you for prompt replied.. I tried both with wifi and data. or either one. but still not work.

I restarted te phone couple time. but it is the same.(call , recivce the call and snd out the txt. no issuse)


Can you receive ANY SMS or it is just one sender who makes trouble for you?

HI @toppy   are we talking about just one sender? or you cannot receive text from many friends?

 

ask as many friends as you can to send you text 

dust2dust
Mayor / Maire

Is the sender sending to your email address or phone number?

toppy
Great Citizen / Super Citoyen

@Yummy @hTideGnow Thank you for prompt replied.. I tried both with wifi and data. or either one. but still not work.

I restarted te phone couple time. but it is the same.(call , recivce the call and snd out the txt. no issuse)

hTideGnow
Mayor / Maire

HI@toppy try to reseat your sim card

 

and make sure  Mobile data and Wifi are both turn on and see if it works

 

Yummy
Mayor / Maire

iMessage uses your data so you have to be connected to Internet either through WiFi or using data.

Try using native cellular SMS system and not proprietary app.

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