Can not access my account

[Westwind2207]

I have a my account that I can not access.  The phone number for receiving SMS messages is not valid and I do not know how to fix this problem.  I am going around in circles trying to figure it out.  I created a new account with a different email so I could join the community and ask my question. 

[Dunkman]

@Westwind2207 

You may be able to access your account by receiving 2FA email code (instead of text).  Do you see "I didn't receive code" link?  Then you should get option to receive 2FA email code.  

[abtest]

@Westwind2207- Are you having a problem with your community account, or your PM account?  I

[Chalupa_Batman]

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@Westwind2207 wrote:

I have a my account that I can not access.  The phone number for receiving SMS messages is not valid and I do not know how to fix this problem.  I am going around in circles trying to figure it out.  I created a new account with a different email so I could join the community and ask my question. 

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