08-18-2017 09:42 AM - edited 01-05-2022 02:40 AM
I want to switch over to Koodo, using the deal that Public Mobile offered... I went to Koodo store, and they said I needed to show them the actual text... well since I have a flip phone, I delete my messages often, so I didnt have it saved.
Can a moderator somehow get me that message re-sent so I can take advantage of the offer?
Solved! Go to Solution.
08-18-2017 08:55 PM
08-18-2017 08:24 PM
@Michael77 very kind, but we're really not that important! 🙂 As my better half likes to say, "nobody is irreplaceable"!
As for credit check, since it's a post-paid account, I would presume yes they would, since that's standard procedure for a post-paid account. But this is just an assumption, I don't know the definitive answer.
08-18-2017 07:50 PM - edited 08-18-2017 07:57 PM
08-18-2017 06:59 PM - edited 08-18-2017 07:29 PM
@CalvinW wrote:
I didn't even get the code either. That's just not fair. At least offer it to the people that couldn't get the Fall promo
@CalvinW I don't know what the rhyme or reason is in the selection process as PM has not shared that with even the oracles; however, it seems the majority of people that have been extended the code (which also does *not* include me) are on the 2016 Fall Promo (which *does* include me). It seems, from that general observation, that they are trying to move people off of the "16FP" (as I like to abbreviate it). Given the large price gap betewen the 16FP and the current in-market plans, I can see why they would be motivated to get people off that plan and onto something that has a more positive effect on Telus' overal ARPU. If they can get an extra $10* a month from people by moving them over to Koodo and giving them Canada-wide instead of province-wide calling plus an extra gig of data, both of which are thought to have very minimal incremental cost to provide, they can help provide better value to shareholder. [Which, at the end of the day, is virtually every company's M.O.--non-profit organizations aside.]
I could probably have summarized this up better by simply saying "LIFE isn't fair," but I'm sure you know that already. 😞
EDIT: I forgot about my * note. In reality, probably much higher than $10/month for most people on the 16FP, after you factor in AutoPay, referral rewards, community rewards, loyalty rewards....
08-18-2017 06:49 PM
08-18-2017 06:36 PM
08-18-2017 04:50 PM
08-18-2017 03:48 PM
@CalvinW wrote:
I didn't even get the code either. That's just not fair. At least offer it to the people that couldn't get the Fall promo
Dramatic promos are no longer open. That part of PM's gene code has been removed. We are still waiting to completely understand what Telus has spliced into its place
Telus seems to be in the midst of sorting out the price points for its 3 modes of "going to market"; full service and the broadest suite of products/add-ons by Telus, pay for service calls and limited suite of products/add-ons by Koodo, no call centre and narrow suite of plans/add-ons by Public Mobile.
With 5G/VoLTE on the horizon, Shaw's entry, and recent CRTC rulings it's going to be a smash up derby for another year at least.
08-18-2017 12:27 PM
08-18-2017 10:38 AM
Hi Enrique,
If you received the 5GB offer and have the promo code(KOODO505GB), your phone number would enough info for the Koodo rep to validate that you are elegible for the offer.
08-18-2017 10:08 AM
Thank you Luddite, and Neatooo.
Cheers.
08-18-2017 09:58 AM
08-18-2017 09:57 AM
Click this: message to moderators to send a private message to the moderator team with your phone number and an explanation.
08-18-2017 09:52 AM
Thank you for the info, Neatooo.
I would do what you described, but how do I know which mods are online?
I think a better solution would be for a mod to PM me directly, and that way I would not have to search for mods and message each one, hoping they respond.
Any mods online and active, please send me a PM.
08-18-2017 09:50 AM
I would have loved to at least get the text aha
08-18-2017 09:49 AM
Please contact the mods directly. Please include sim#, phone#, email used during activation, and detailed description of what happened.
https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...
http://productioncommunity.publicmobile.ca/t5/Getting-Started/Private-Messages-viewing-and-creating/...