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Can I turn my purchased add-on into credit?

jojopart9
Great Neighbour / Super Voisin

Hi,

I recently purchased an add-on for 400 minutes of international calling, mistaking it for roaming. Since I already paid $15 for it, is there any way I could turn this $15 into credit on the account?

 

Thanks in advance!

2 REPLIES 2

Gregmt
Great Citizen / Super Citoyen

I agree with hairbag1, text moderator team and explain situation. If they don't do anything , happy calling family and friends in other areas of the globe. My understanding is this add on does not run out so you have lots of time to use the minutes. 

hairbag1
Mayor / Maire

You should contact the moderators and explain...they might credit your account if you ask nicely. Here's how to Ask a moderator for assistance

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