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Calling to China but failed

Maxfeng
Great Neighbour / Super Voisin

Hi,

 

I got this 500-minute bonus add-on from public mobile but it doesn't seem to work. 

The automated voice said "I have no funds available" but I do have the bonus add-on in the system though.

 

Plus, is it the correct way to call to China 011- 86 - mobile phone number?

8 REPLIES 8

So....the +1

 

"+" signifies the international dialing prefix, "1" indicates the country code, in this case USA or Canada

e.g., some other countries: UK +44; Spain +34

Having numbers stored using the "+" format allows you to call that number worldwide, without having to remember the unique international numerical dialing prefix for the country from where you're calling (in USA that is 011).

For example, if I have a friend in the UK that has a phone number xx-yyyy, and I have that number stored in the phone as 011-44-xx-yyyy, then I can only dial him from US.  If I have it stored as +44-xx-yyyy, then I can call him from anywhere, including the UK.

 

So if you did +1 on every number in your contact list an say:

You called a number in Vancouver while you were in Vancouver....any issues?

You called a number in Calgary while you were in Vancouver....any issues? should not be

You called a number in Calgary while you were in Calgary....any issues?

I guess what I am asking.....is this a bullet proof solution (to add +1 to every number stored in your contacts list) to call any number from your contacts list no matter where you are....and the call will go through properly?

 

edit: for every LD number that is in Canada or USA +1?

 

Just a dumb question...is it not just easier to put the number in either format not your contacts list?


@HALIMACS wrote:

That's good info, @computergeek541  -  thank you.

 

But then we have to explain to some how they dial a  " + "   🤣🤣🤣


I'll agree with that.  I simply find + easier to remember.  Also, companies who post phones numbers on the internet can simply display a phone number that would always be valid as dialed (even if someone didn't have to use + and the county code).   I kind of see 011 vs. + as being similar to the *67 vs #31# debate and usage.

That's good info, @computergeek541  -  thank you.

 

But then we have to explain to some how they dial a  " + "   🤣🤣🤣

 

 

I found this interesting item which may be helpful:

 

How to dial the plus sign

 

on a smartphone:

Most smartphones have a simple way to dial a plus sign to include in the call sequence.

For example, iPhones can dial a ‘+’ by pressing and holding the ‘0’ key on the keypad until the plus sign appears. Android phones, Windows phones, and Blackberries may have a slightly different process.

All smartphones can still dial a phone number by using the normal exit code  sequence from the country where the caller is currently located.

 

on a keypad mobile phone:

Some keypad mobile phones have the ability to include text in a phone number (for example, letters for calling named phone numbers).

Users without this function can just use the traditional sequence of the exit code  to call the destination number.

 

on a VoIP phone:

Most VoIP phones should be able to include a plus in the call sequence.

As each VoIP service operates its own software, the specific way of entering the plus sign varies with each service.

Calls can also be made using the exit code  from the location that phone number attached to the VoIP service is based out of.

 

on a landline phone:

Most landline phones do not have a way to include a plus sign in the dialing sequence.

Instead, simply dial the exit code  for the location you are calling from


@HALIMACS wrote:

That is correct, @Maxfeng 

 

Try re-booting your device and trying again.

 

Also, check your self-serve to be CERTAIN the bonus add-on is being displayed.

 

To call China from Canada, dial:
011 - 86 - Area Code - Land Phone Number
011 - 86 - 11 Digit Mobile Number
 
  1. 011 - Exit code for Canada, and is needed for making any international call from Canada.
  2. 86 - ISD Code or Country Code of China.
  3. Area code - There are 346 area codes in China.

+ will work fine instead of 011 .  I've personally never liked 011 becasue then, it has to be explained how calls to the U.S. and some Carribean countries are an exceptions because although they're international, these places share the same country code as Canada.  +, couuntry code, area/region codes, and then the rest of the number is valid dialing from a cell phone in all cases. 

sunflowershine
Deputy Mayor / Adjoint au Maire

@Maxfeng Did you get the text message of the Christmas bonus added to your account? If not, you have to wait until you can make the long distance call. It took me a week to get the bonus added to my account. 

softech
Oracle
Oracle

@Maxfeng   How long you have got the bonus?  Did you try reboot your phone?

 

It seems like there has been some issues as couple  others experienced the same things but able to use them eventually. Maybe is just need couple more days to be able to use even it already on your My Account.   

 

Reboot the phone first.  If it is not urgent, wait another 2 days and try again.  If still fails, open a ticket with PM

HALIMACS
Mayor / Maire

That is correct, @Maxfeng 

 

Try re-booting your device and trying again.

 

Also, check your self-serve to be CERTAIN the bonus add-on is being displayed.

 

To call China from Canada, dial:
011 - 86 - Area Code - Land Phone Number
011 - 86 - 11 Digit Mobile Number
 
  1. 011 - Exit code for Canada, and is needed for making any international call from Canada.
  2. 86 - ISD Code or Country Code of China.
  3. Area code - There are 346 area codes in China.

 

 

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