12-04-2019 04:07 PM - edited 01-05-2022 08:19 AM
Hello, I wonder when / how do I get my black friday promotion; one time 5bg bonus data?
I am a new customer with $35 plan which sim card was activated on Sunday, December 1st, 2019.
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12-04-2019 04:15 PM - edited 12-04-2019 04:16 PM
@Seijinoh90 wrote:Hello, I wonder when / how do I get my black friday promotion; one time 5bg bonus data?
I am a new customer with $35 plan which sim card was activated on Sunday, December 1st, 2019.
The promo details say 2 business days for the bonus data to be added. I think you should recieve it by the end of today, however, if you don't then submit a ticket to moderators via SIMon here: https://publicmobile.ca.ada.support/chat/
Type 'rep', select 'contact us', then 'submit ticket' and follow the rest of the prompts to complete the ticket. You may a bit of wait to hear back though, so be patient.
12-04-2019 04:12 PM
I beleive it takes a few days to show up on your account, I just got my credits today and I signed up Dec 1.