Black Friday promotion of a plan 35/20GB (formerly $55/20GB) with credit for 16 months that

[Geit]

I discussed this with Katherine Lissette last evening on the online chat and wanted to sign up for the promo account. I did not have a simm card and the stores were closed by that time.  I did order one With Public mobile (order 311844) and it is on its way, however I purchased a simm card this morning so that I can sign up for the above plan.  I do hope you honour this advertised plan and tell me how I go about signing up for the plan.

[Coverhiro · Accepted solution]

@bharris Is it still working today? I had a @CS_Agent help me yesterday.

However I was unable to find the $55 for 20 GB plan in the selection yesterday.

Having contact with the an agent would probably be in your favour @Geit 

[bharris]

Not sure if you are a new customer. Existing just does it through "change plan" in your account. It instantly works

[Geit]

how do I get hold of them to switch and still retain my current mobile number which they said I can Port?

[bharris]

If you switch now you can get it (not for renewal)

[Coverhiro]

That's unfortunate when the promotional plans are not available to both new and existing members. We're all in this together.

[Metal1967]

@Geit  Close enough…😬

[gpixel]

 

[Geit]

🤔can't find a nod emoji

[Metal1967]

Just nod if you can hear me.. is there anyone home?..😂

[Geit]

how to do you get back to the live chat.  I tried calling their telephone number but forget that, they cut you off.

[walker1]

@Geit   Yes I am here.  Where are you?

[Outdoorsman]

@Geit 

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@Geit wrote:

are you there?

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@Geit hi yea I'm here where are you lol

[Geit]

are you there?

[Meow]

Since you used live chat (which is only for pre-purchase activity) I would suggest to do it again and ask PM to honour what other agent has told you since now you have SIM in hand.

[walker1]

@Geit   You should try to do your activation by using the live Chat, since you spoke to a rep about still getting that promotion.  Good luck.

[Outdoorsman]

@Geit hi what did they say when you chatted with them?

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@Geit wrote:

I discussed this with Katherine Lissette last evening on the online chat and wanted to sign up for the promo account. I did not have a simm card and the stores were closed by that time.  I did order one With Public mobile (order 311844) and it is on its way, however I purchased a simm card this morning so that I can sign up for the above plan.  I do hope you honour this advertised plan and tell me how I go about signing up for the plan.

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