Billed 15x last month

[tdejong]

I’ve opened my credit card statement and was billed 15x by public mobile on it!!! I need this resolved immediately. 
the credit card fraud won’t do anything until I speak to public what happened! 

[Dunkman]

@tdejong 

Were the charges the same amounts?  on the same day?  Any of the charges pending?  Did you see extra availabe funds in your account?  

For billing inquiries, you will need to contact customer service agent.  However, it can take a few hours for CSA to respond. 

Send a ticket via the chatbot to customer service agent (CSA) via link:

 https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If that does not work, 

Send a private message to CSA through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Phil_Adelphus]

@tdejong  You need to contact customer service, open a ticket at the chat icon bottom right of this page or send support a private message using this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437