Auto Renew payment went through but no service

[jrincon]

Hey if someone can please help . I currently have no service. 

My autopayment went through today but instead of billing me the $126 it gave me that as a credit, im not sure what happened but something clearly went wrong and it disabled my service along with my data 

When i dial out im recieving a teleperator telling me to call 611 

MODERATORS HELLLPPPPP

[SD08]

This is a recent glitch that you'll need moderator help with.

Click this Moderator_Team link to private message for assistance.
More info on moderators:  http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...

Include your e-mail address and phone number.