@darlicious wrote:
Am I missing something here? Is this question about autopay data bonus disappearing from the account?
@Christtianne
- What plan are you on?
- When you click on plan details what does it say?
- How many mb does your data counter list as its total?
- Again what does it say on your usage page for your data counter?
- At the bottom of your overview page does it say you are registered for dynamic autopay?
- Are you still receiving the $2 autopay reward?
Great job everyone for telling the customer how to contact customer support but not actually trying to answer the question or even interpret the question correctly. Is it any wonder the community reward pot gets smaller and smaller every month.....because pm has to pay more and more CSA's to handle all the questions we used to answer but it's so much easier to send the customer to customer support....check another solution under your belt!
@darlicious Hmm....well maybe I'll ask permission from you the next time I dare suggest to contact customer support as the first option, which, BTW, I rarely post as my first suggestion in the majority of my posts, just in case you hadn't noticed. Also I'm not here to get a quick solution just to pad my numbers and I've certainly never asked any oracle to reconsider the chosen solution either.
Hey, thank you for keeping the rest of us inline though...
