Alert: Stay Away!

[Sultaneous]

This is an alert to Public Mobile customers.

If you have a working service, PM is fine.

For 10 months now they have not  provisioned me a data connection, and I've asked for suppport daily.

Best bet is to stay away from them!

[slusagm]

thanks @Phil_Adelphus , you are wonderful

and @Sultaneous for Umidigi , it is an APN problem. Check APN settings and make sure it is like this

APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: mmscproxy.mobility.ca
MMS port: 8799
MCC: 302
MNC: 220
APN Type: default,supl,mms

[Phil_Adelphus]

@slusagm  What phone is that?

UMIDIGI 5G G9 according to a previous post.

[slusagm]

my service work great, data working very well

our problem sounds like a device problem, maybe an incompatible phone.  What phone is that? and did you try the sim on another phone?

[DDM69]

7 years of great service and 32 referrals that are very happy.  No complaints from any of us...

[Phil_Adelphus]

@Sultaneous  You said in another thread that your wife is on Rogers but you haven't tried her sim in your phone.  Perhaps it would be a good idea to try it just to rule out a phone problem?  Your phone is an Umidigi, what was the other phone the sim didn't work in?  Have you tried putting the APN first line in all caps, SP.MB.COM?  That latter's been something that OnePlus phones need but might be worth a try.  

[will13am]

@Sultaneous , what exactly has happened in your interactions with support that has led to no resolution for 10 months?  Perhaps the community can help.