Agent

[CelticBoy]

Can anyone please help me to contact cs agent

When I go through PM 'bot' always get 404 error trying to submit a ticket even after clearing cache.

Want to leave message to cs agent

Whomever reads / helps thank you.

People here so kind, helpful.

Means a lot

Brian 

[Handy1]

@CelticBoy  Yes you can use this direct link 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Andy85]

Hello @CelticBoy 

You will need to submit a ticket to customer support and explain them your situation. Please provide them as much information as possible. The link to submit a ticket is:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Note: they will respond back to your community inbox so check back every few hours. The ticket volumes are higher than usual at the moment due to the Black Friday event

[hTideGnow]

HI @CelticBoy 

i think you were using the Chatbot to open ticket using direct message:  

Instead ,  please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

And do you mind to share your problem? maybe we can help