05-26-2022 09:25 AM - last edited on 05-26-2022 02:10 PM by computergeek541
Hello,
I am new to public mobile. I just got an email notification that I have a private message and when I logged in I saw this:
Work remotely from the comfort of your home and receive your paycheck every day! No experience needed, no boss over your shoulder. Change your life today! Open this link - xxxxxxxxxxxxxxx- simply fill out the form and our manager will contact you shortly!"
This sounds like advertisement in my private message. Is this usual?? Is it possible to turn off receiving advertisement??
I believe public mobile should fight with unwanted advertisement, not sending them!
Solved! Go to Solution.
06-01-2022 12:51 PM
I just got same spam mail . On right hand side three dots press option “ignore user “ check it’s added to your ignore list in your email acct .
05-26-2022 11:20 AM
Lol didn't realize the rampant alliteration there 😮
05-26-2022 11:19 AM
Definitely a nuisance, but unfortunately something you have to push through until they move on because you don't want to lose access to the ones that are actually needed and important. Scumbag spam scammers have a special spot in hell hopefully.
05-26-2022 09:59 AM
@hosselot if you ever need to get support from the CSA I would enable notifications again. That way you know when they reply rather than needing to login every 20-30 minutes to see if you have a reply.
05-26-2022 09:49 AM
Yes, this is SPAM in most cases new users receive. Somehow spammers track who signed up and try to harass them.
You can report and delete. In all cases sender is firstname_lastname so you would know it is not real customer.
05-26-2022 09:48 AM
I see. I just turned off "Receive email notifications for new private messages".
I believe we need an option in setting like:
"Receive email notifications for new private messages from publicmobile team"
05-26-2022 09:37 AM - edited 05-26-2022 09:39 AM
@hosselot I would suggest to just turn off email notification so you won't get the notification in your mailbox.
Receive email notifications for new private messages
The reason is that you still need the private message to talk to CS Agent if you ever open ticket with them. So people opened a ticket and complained no one replied because they forgot that they already turned off Private message and the messages didn't come through
And no worry, for some reason , the spammers usually attack newer accounts. So, once your account here is older, they will loss interest in you and you will get less.
05-26-2022 09:34 AM
This is unfortunate. As everyone can register and send unwaned advertisement any time then it seems it is better to just turn off private messages. 😞
05-26-2022 09:26 AM - edited 05-26-2022 09:27 AM
@hosselot Unfortunately, the Community is open for registration to everyone, some spammer and scammer will come here for their "promotion", too.
Just report the message as Inappropriate , then delete it. Those accounts will be banned