Activated 2 lines on 1 PM account error

[1175516425]

So yea I didn’t know it was 1 email/pm account. First line is activated. Second line got glitched after submitted the CC payment info. Said to contact PM mods. I already PMed them but how long does it really take? The second sim activated says invalid sim if I try to activate it again

[1175516425]

I didn’t try the second sim. Just tried to activate the second sim again in incognito but it says sim invalid. 

[Luddite]

@1175516425 How, exactly, did you try to activate your second line in the first account? You may have lost your 1st number completely.

[mimmo]

What happens when you put the second sim in the phone?

Also check your cc see if there was a charge for the second sim

[Dunkman]

@1175516425

As you wait for the moderator, you could try a few things.  After some time, you can try to activate the 2nd SIM card again.  Maybe go into privacy mode/incognito or clearing cache might help.   Sometimes, after a failed activation, the website becomes finicky. Use a different email address....

What happens when you put the 2nd SIM card into the phone?  Any reception at all?

[ShawnC13]

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@1175516425 wrote:

So yea I didn’t know it was 1 email/pm account. First line is activated. Second line got glitched after submitted the CC payment info. Said to contact PM mods. I already PMed them but how long does it really take? The second sim activated says invalid sim if I try to activate it again

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The mods are gone for the day.  They are currently responding between 24-48 hours.  Hopefully you will hear something tomorrow.