Account number

[Michael21]

Please how can I get my account no. Forgotten the email I used to registered before 

[will13am]

@Michael21 , all your interactions with the CSAs are found in the private message inbox and outbox.  Use the mail symbol on the upper right corner of this web page.

[Michael21]

Please how can I see the existing private message thread I have with Customer Support Agents Team to let them know that’s have  verified your identity.

[Tsawwassen]

It most likely is the same email you used to register your community account - Click on your icon at the top right ---> click on settings and it should be there. 

[Meow]

Contact agent for assistance.

To Contact CSA-agent; there are 2 methods:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

If ticketing does not work very first time, contact agent directly.

- Send a private message to the CSA - agent by clicking (Ctrl+)Here

[hycm53]

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@Michael21 wrote:

Please how can I get my account no. Forgotten the email I used to registered before 

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Since you forgot your email, you need to contact PM customer service for help from here 

[Outdoorsman]

@Michael21 

Hi you will need to change/reset account email

 with the help of a service rep ,then you can sign into your account and go to profile to find account number if simon won't work for you use option 2 

There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca

Or  private message them here

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user