10-10-2025 02:55 PM
I was locked out of my public Mobile account which has been opened again. I can't do anything.
Lack of payment. I lost my auto pay credit card and want to register a new card and make my account right again.
Hitting roadblocks. How to rectify this situation. Thanks for any help to deal with this problem promptly.
Heather
10-10-2025 03:02 PM
@Tedda5
Here additional locations to purchase vouchers.
7-11, Canadian Tire gas stations, London Drugs, Canadian Superstore, Shell, Shoppers Drugmart, Safeway or Staples.
10-10-2025 02:57 PM
hi
Quickest way is to get a voucher from Shopper Drug mart or London drug and then load the voucher using *611
for account access issue, ask PM support agent to help. You can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
