Account is attached to old email and can’t verify account

[imolb]

I am trying to verify my account to update my payment plan but my account is linked to my old email which I do not have access to anymore. Usually it can verify through SMS but it doesn’t give me the option. I do not have phone service since I didn’t update my autopay with my new credit card. 

[Timer]

@imolb 

contact support team by CS_Agent  to change email and set new password.

[softech]

@imolb   is your account current suspended?  Usually  it is because of that you cannot verify via SMS

No worry, open ticket with PM Support and they can sort that out for you

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