AAARGGG can not remember security question's answer and no phone support.

[Cannotlogin]

anyone know tech support #?

[Cannotlogin]

Thank you. BTW I gave the pin but they are asking for a whole lot more I do not trust it. Lol. Can I go back to purchase location and eeturn the darn things? I owe them money and can not pay since I can not log in waaaaaa never had to chase anyone to take my money before. After the payment. Lines will be cancelled Asap.

I prefer more brock and kotor operations. The chat bot does not give me human when I ask for one. Lolol machine control.

I appreciate your help.

Regards.

[Cannotlogin]

Lololol yes and they want all my details. What is the point of having a pin if you hhave to give them everything else?

[dna2016]

@Cannotlogin wow a security question you created that even you can't answer, now that's definitely high level security, lol.  No way that's being hacked.

But ya get in touch with the MODS to have them reset.

[Cannotlogin]

Thank you, I will try it.

[RobertQc]

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@Cannotlogin wrote:

anyone know tech support #?

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@CannotloginThe number for tech support is 1-855-4PUBLIC, but only members on an old plan are able to call tech support.

 "A Pioneer customer refers to someone who (i) joined Public Mobile before January 27th, 2015, and (ii) is not on a rewards eligible rate plan.  Pioneer customers are on plans that are no longer available to new customers, and these plans include access to a 1-855-4PUBLIC call centre.

If you are on a rewards eligible plan you are not on a Pioneer plan."

If you are not on a pioneer plan you will have to send a message to the moderator team to reset your password as @Anonymous has instructed above.

@Cannotlogin wrote:

I need to reset password.

[Anonymous]

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@Cannotlogin wrote:

anyone know tech support #?

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There is no tech support # here.

All you can do is send a message to the moderators.

Send ONE (1) private message to them here and include your phone number and PIN to minimize back and forth identity verification delays.
Forget your PIN? Then you'll need 3 of either of these pieces of information you used when you signed up: full address, birthdate, last 4 digits of CC you might have used, email address on the account, alternative phone number you might've entered when you signed up. Or, in addition, either of these to get to 3: last payment amount and date, last add-on bought and date.
And of course your question/problem.
Then hopefully they will get back to you as soon as they can between M-F 9-9 (ET) and Sat-Sun 9-7:30 (ET). But it could be up to a couple days.
Depending on your notification settings, you would get an email notifying you of a reply. Get back here and see a red blob over the little envelope in the upper right of your screen and click on it to see the message.

[Cannotlogin]

I need to reset password.