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5GB special

vhenry
Great Neighbour / Super Voisin

I registered a new email address in order to receive the free 5GB data special when if I activated a new phone/plan prior to Jan 15th. I activated a new phone however I can't see that the 5GB of extra data show up anywhere as available. How do I go about ensuring that I actually received the special.

1 ACCEPTED SOLUTION

Accepted Solutions

HALIMACS
Mayor / Maire

Hi @vhenry 

 

If you registered the same e-mail address you used to activate, and you activated on at least a $25 or up plan, you'll get the 5 GB as @computergeek541  states within 30 days.

 

You'll see it here on your self-serve within a few weeks:

 

HALIMACS_0-1609890155653.png

 

 

View solution in original post

4 REPLIES 4


@vhenry wrote:

I registered a new email address in order to receive the free 5GB data special when if I activated a new phone/plan prior to Jan 15th. I activated a new phone however I can't see that the 5GB of extra data show up anywhere as available. How do I go about ensuring that I actually received the special.


@vhenry

 

You'll receive the 5GB within 30 days.

HALIMACS
Mayor / Maire

Hi @vhenry 

 

If you registered the same e-mail address you used to activate, and you activated on at least a $25 or up plan, you'll get the 5 GB as @computergeek541  states within 30 days.

 

You'll see it here on your self-serve within a few weeks:

 

HALIMACS_0-1609890155653.png

 

 

sethkott
Good Citizen / Bon Citoyen

Still waiting on mine too.

Eligible customers will be credited the add-on bonus within 30 business days of activating if applicable.