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3G to 4G

ronsav
Great Neighbour / Super Voisin

I want to switch from 3G to 4G , I do not see anywhere in my account to do that, all i see are other 3g plans .

9 REPLIES 9

@ronsav 

 

That's good to hear. Around the time od yiur posr, all 4g plans had been temporarily removed.  You wouldn't have seen them even if you viewed the details for every plan listed there.

ronsav
Great Neighbour / Super Voisin

Ahh, This is probably why I didn't see it the first time...at least that's what we shall say hehe.

canuk
Good Citizen / Bon Citoyen

The HELP article explains process for upgrading your plan.
https://www.publicmobile.ca/en/on/get-help/articles/change-your-plan

ronsav
Great Neighbour / Super Voisin

Thank you everyone I found it and was able to change plans much appreciated.

@ronsav 

 

There's currently an issue.  The new plans will be available again shortly.

softech
Oracle
Oracle

@ronsav  

 

At the Plan Add-on tab , click Change My Plan:

 

 

(or use this URL after you logged into MY Account:  https://selfserve.publicmobile.ca/en/account/plan/change-plan )

 

Then pick the paln you want

 

https://selfserve.publicmobile.ca/en/account/plan/change-planhttps://selfserve.publicmobile.ca/en/account/plan/change-plan

 

 

hairbag1
Mayor / Maire

Log in to your account / Plan and Add-ons. Change Plan..then scroll down until your selection is highlighted.

Make sure you have enuff $$ in Available Funds if you plan on changing right away.

LeafsChick
Good Citizen / Bon Citoyen

Go to Plans & Add Ons and its on the far right hand side, little arrows to the right to change them 

 

MrSpock
Deputy Mayor / Adjoint au Maire

@ronsav  yes they are there in plans and addons just use the down arrow to scroll down 

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