$15 plan but my account doesn't show unlimited incoming

[mc88]

Hello .I ported my father's in law phone number over when I came across https://mobilesyrup.com/2019/05/02/public-mobile-unlimited-incoming-calls-15-pre-paid-plan/

Process went smoothly.but my account plan details do not mention unlimited incoming calls. Should I be concerned?

Now I'm worried about my hasty decision. Thanks

[lucysong010]

I tried call in my new Public phone number from my home phone for 1 min. After that, I cheked my usage, still 100 mins left. Does not hurt anything. So I think the unlimited incomging call is deemed included in the plan.

[slpless]

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@will13am wrote:

My suggestion for everyone is to take screen caps of the plan selection screens for future reference.  During the selection process, unlimited incoming calls do show, but it disappears after the plan selection is made.  Since the old plan and new plan look identical to customers on the self serve after plan selection, having this information may prove useful if any issues/disagreements develop.  Note to all who have the old $15 plan, make sure to change to the new edition.  Customers do need to do the plan change in order to get the unlimited incoming calls. 

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Fortunately(?), they are a little different.

Before: 100 minutes Limited Canada-Wide Talk

After: 100 minutes Canada-Wide Talk 

I wouldn’t worry too much.

[will13am]

My suggestion for everyone is to take screen caps of the plan selection screens for future reference.  During the selection process, unlimited incoming calls do show, but it disappears after the plan selection is made.  Since the old plan and new plan look identical to customers on the self serve after plan selection, having this information may prove useful if any issues/disagreements develop.  Note to all who have the old $15 plan, make sure to change to the new edition.  Customers do need to do the plan change in order to get the unlimited incoming calls. 

[mimmo]

@Alan_K  (one of PM managers) is aware of teh discrepancy in the plan description and is having it updated.  when it will happen not sure.  but as mentioned, if you joined the plan under teh new rules you have it.  if you joined before unlimited incoming, then you have to futuredate the plan.

[dumbphone]

Don't worry the plan is unlimited incomming

I plan on switching my dad to this.

If you look into the plan details it does say unlimited incomming calls

[selva1]

Unlimited incoming calls is just a new feature and if you have enrolled it under the new plan, you will have that feature.

[Anonymous · Accepted solution]

 @mc88 

It's been verified that it doesn't hit the 100 minutes counter. I wouldn't worry about it. You could test it if you like of course.

Although currently there seem to be some problems with that plan.