10 talk minutes left

[FrenchSauna]

Hey,

I just got a text from Public mobile saying 

‘Public Mobile here. You have 10 minutes left in your plan. Go to https://selfserve.publicmobile.ca for more options.’

i have an unlimited call and text plan and 14 GB of data left. Anyone else know what’s going on?  Thanks!

edited by computergeek541: changed category label as this isn't related to Community

[slusagm]

@AO23 

there could be problem with the system about the 10 minutes left message

But reboot the phone and try again.

if you still get the same prompt, ask PM to check

Best way to contact them is not using Chatbot today because they have problem

Please message them instead

       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
      https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 
        

[AO23]

Thanks for asking, I got the same message and also have a plan with unlimited talk and text.

[ORNGNBLK]

@FrenchSauna  There have been many reports of texts (warnings) being sent out to users for various reasons.  If you have unlimited plan, I would not worry about this message as it truly seems to be a system glitch. You can always triple check by viewing your account in app or online to ensure you still have an unlimited talk plan. Hope this helps