10 days since porting attempt. Cannot receive incoming calls. Please help!

[s3prasad]

Hi @Mary_M @Brooke_C @Shazia_K @Jeremy_M @Cat_L,

I know you are likely inundated with porting requests, but i've been without phone service for over 10 days now. 

Liek so many of us, I can make outgoing calls, but cannot receiving incoming calls. Texts are intermittent. 

I've emailed customer service to no avail. My porting details can be found in that correspondence. 

I would really appreciate your assistance here. 

Kindest regards, 

s3prasad

[s3prasad]

Thanks for your sympathy guys! 

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[Rockdaddy22]

Still terrible I'm sorry 😞

[s3prasad]

@Rockdaddy22 

9. I reached out them 24 hours my initial porting attempt. 

[Rockdaddy22]

How many days since the first message? That's what counts.

[s3prasad]

Yes - i've private messaged MODS as well as contacted them through Facebook - nothing so far. 

[CaNuCk07]

@Myxx  Per the above posts, make sure to have sent a private message with your info.

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-me...

As @Rockdaddy22 mentioned twitter and facebook are another option ,especially if you've been waiting this long, its nuts.

[Myxx]

10 days here too!  cannot access self servefor porting ..  Now it's costing me another month on my Rogers account as I cannot port out or cancel the account because I do not want to lose the number.   The courtesy of an acknowledgment would be apppreciated. .......  Pm's sents to mods and a ticket was submitted to your help desk..,   No response...  

[Rockdaddy22]

Don't forget twitter and facebook

[CaNuCk07]

@s3prasad  You mentioend to email customer service, but did you send a private message to the moderators?

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-me...