Yesterday my data wasn't working so I logged into my account and noticed I had used 100%. I never received a text message saying I had used it all up. I used rewards to purchase a 1 GB data add-on, restarted my phone and it was working.
Today I got a text message saying I had used 100% of my data and when I log into my account the add-on is gone, but it is in my point history. I have not used 1 GB of data today, and my usage history shows that.
I tried to submit a ticket to contact customer support, but I get a 404 error everytime I do, I cleared my cache, and tried another device but it is still not working.
