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Lech
Good Citizen / Bon Citoyen
Why am I getting the info ”Public Mobile here.  Sorry, we do not offer text messaging outside of Canada at this time” if the number I am trying to reach is *******and this is a Canadian number for Canadian Tire Bank?

 

3 REPLIES 3

@Lech Well as far as short codes go, its a bit of both; PM supports some but not all short codes for texting. Here is a list of those supported so far: What short codes are supported by Public Mobile? Didn't see Canadian Tire on my quick scroll through the list. 


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

kav2001c
Mayor / Maire

Canadian Tire Bank is who you are trying to txt?

 

Public does not support shortcodes or text to landline features

 

Mary_M
Retraité / Retired
Retraité / Retired

Hey @Lech

 

I hope that you are having a great day so far!

 

I'm really sorry to hear about this; it's actually a known issue and we are working on fixing it.

 

Would you kindly send me your phone number by private message? I will make some adjustments to your account that will allow you to make local calls to the numbers you are currently unable to reach.

 

Thank you!

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **
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