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CC2
Great Neighbour / Super Voisin

spam filtering by PM? and visual voicemail as solution

I have been getting many spam phone calls; it seems to be happening more frequently than with Bell.  Does Public Mobile do any filtering of spam?  If not, could visual voicemail be added sometime in the future as a service?  Thanks

Mayor / Maire

Re: spam filtering by PM? and visual voicemail as solution

Nothing is offered yet.

 

We have these to look forward to. Coming soon...

 

CRTC orders telecoms to block customers’ incoming nuisance calls by December 2019

The CRTC is cracking down on pesky fake phone number calls

https://mobilesyrup.com/2018/12/19/crtc-telecoms-block-customer-spam-calls-by-dec-2019/

 

 

Here's another one I like. It only works with Google Pixel phones for now.

But coming soon to an Android phone near you...
https://mobilesyrup.com/2019/03/14/google-call-screen-beta-test-canada/

 

 

For now, you can block the numbers on your phone.

 

You can also disable your voicemail.

https://www.publicmobile.ca/en/bc/get-help/articles/add-an-extended-absence-greeting

 

Phone ringer off or on vibrate only might help too along with call blocking:

https://www.publicmobile.ca/en/bc/get-help/articles/call-display-and-call-blocking

 

And if you're not too attached to your phone number, you can request a number change via Self-serve

https://www.publicmobile.ca/en/bc/get-help/articles/change-your-phone-number

Mayor / Maire

Re: spam filtering by PM? and visual voicemail as solution

@CC2  Did you port your number over from Bell or did you pick a new PM number? Please note that you can change your number once every 30 days.

Some device manufacturers provide better spam protection services than others. In my case Google provides a good service in that regard.

 

As for visual voice mail since Public is a tier 3 provideri wouldn't hold my breath.

Good Citizen / Bon Citoyen

Re: spam filtering by PM? and visual voicemail as solution


@CC2 wrote:

I have been getting many spam phone calls; it seems to be happening more frequently than with Bell.  Does Public Mobile do any filtering of spam?  If not, could visual voicemail be added sometime in the future as a service?  Thanks


Check my earlier post with a solution I use: https://productioncommunity.publicmobile.ca/t5/Discussions/Fun-with-Conditional-Call-forwarding-and-...

 

Use "Conditional call forwarding" for "busy", and set that to forward to a number that is not in service, or some other automated response. Then, when you actively "Decline" a call you are sure is spam, it will forward the robocall to that number rather than also clogging up your voicemail. This may cause the spam callers to flag your number as 'not in service' or 'not a human' and may reduce your callbacks.

 

Can be fun to do it to a friend occasionally too. Smiley Happy Calls that are unanswered, or when your phone is offline, will still proceed to voicemail as usual.

Great Citizen / Super Citoyen

Re: spam filtering by PM? and visual voicemail as solution


@CC2 wrote:

I have been getting many spam phone calls; it seems to be happening more frequently than with Bell.  Does Public Mobile do any filtering of spam?  If not, could visual voicemail be added sometime in the future as a service?  Thanks


It's not worse at any carrier.  The spammers call any number. You can change your number but they could call it too. I don't usually get these calls, maybe once a month.