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"Public Mobile here. Sorry we do not offer text messaging outside of Canada at this time."

automagical
Great Neighbour / Super Voisin

new to PM, 

get this message when i text my wife on her non PM  alberta area code phone.

 

I have canada wide txt, APN setting update on my HTC desire 626s.

 

I can txt her vancouver PM phone with out any issues

 

how do i fix this?

2 REPLIES 2

Mary_M
Retraité / Retired
Retraité / Retired

Hey @automagical

 

As @Luddite mentioned, this is a small glitch.

 

Please provide me with your phone number via private message and we'll fix this.

 

Thanks,

 

Mary

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

Luddite
Oracle
Oracle

It's a glitch affecting a few people. You'll need assistance from one of the moderators; @Shazia_K @Mary_M.

 

You'll need to communicate via private messaging. If unfamiliar with this feature, you can review it here: Private Messages - viewing and creating. It will speed things along if you can check in from time during "Ontario business hours" tomorrow.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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