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Town Hero / Héro de la Ville

Re: *poof* the magic dragon disappearing post bug *** a solution for a cure

@AE_Collector  I get that one all the time too...it hardly even registers anymore. When I get it in private messages and won't let me post or save the post now that gets me......writing letters in longhand!

Model Citizen / Citoyen Modèle

Re: *poof* the magic dragon disappearing post bug *** a solution for a cure


@darlicious wrote:

Dear Community,

    Many of you here have heard me grumble about my self named *poof* the magic dragon disappearing post bug.  It had become so common for me I could easily excuse my minimalist approach to paragraphs, avoidance of editing, "walls of text"  and occasional spelling error on the fear of losing a post (especially it seemed the long, well thought ones) to this bug. I didn't even notice the first couple that disappeared a mere two weeks on the community. The first one i did notice was posted in the August Community Rewards thread . I was thrilled to achieve the top 25% and a $2 reward after just 10 days and wanted to express my appreciation for all the help I had recieved. I wrote, I posted, I admired my post and sometime later it just disappeared!

 

     After that on a regular basis (at least once a week) *poof* another one would disappear! Some as soon as I hit post, some after editing, others I wouldn't notice at all thinking they were still there in a thread. Slowly other members were joining me inflicted with this rare bug of editorialism?  So I am sure @Jb456  @88cranston  @iPhoneUser  @Ed404  @PAULRANG18  @DonForgo  new guy @AE_Collector  and contributers @Dunkgirl  and @oglat  will be interested in how this plays out.

 

       After @88cranston  posted his own topic riddled with his posts disappearing  @oglat  remembered she had been given a link to her unmoderated items and dug it out of her old posts for the pair of us suffering from this disheartening bug. Suddenly we had access to all the posts that went *poof* waiting to be cleared by a non existent  moderator. Asking to be edited but alas they cannot and forever be banished from the community. Every attempt to post them sent them right back to their self imposed quarantine.  Finally a flash bulb went off...screenshot! I tested and it worked. I posted a few important ones (at least to me) and left the other 30 or so alone in their cage.

 

      As each new victim of this particularily picky *poof*the magic dragon disappearing post bug  sought a cure i would pass on my home remedy until @Ed404  caught the bug to his great dismay. His thread produced a possible cure from @Dunkgirl . She had evidence that  @Mary_M (retired) had a way of removing an editing filter that allowed your posts to be free...like a long haired hippie at Woodstock. Both @Ed404  and I inquired with the moderators but apparently the fix had been fixed. The fix was in! After @PAULRANG18  @DonForgo  came down with the bug @AE_Collector complained in Dave's letter he too was afflicted I passed on the link I checked the quarantine to discover my response to @Dave_M  had indeed went *poof*. I screenshotted and posted and pleaded for a cure in 2020.

 

      To my great surprise @Tiana_V  reached out to ask for my help in public mobiles investigation  into a cure for the *poof* the magic dragon disappearing post bug.  She responded with some new insight on our affliction.  As some had suspected it is not a bug at all but the spam filter causing the posts to go to the spam quarantine. She was able to give me the main reasons for our posts being labeled as spam and what to avoid when writing our posts:

  1. Avoid wording resembling profanity, advertising or services.
  2. Incorrect URLS or the wrong format Such as starting with http:/.
  3. Text similar to an HTML or elements of it...etc...
  4. Any wording that could be misinterpreted as an advertisement.
  5. Spelling mistakes or issues related to spelling.
  6. Create more paragraphs and /or avoid long sequences of text. 

      Going forward the spam quarantine or as we know it your unmoderated items will have not one but two moderators dedicated to the spam quarantine releasing each post back into the community. Helping the spam filter learn what is acceptable within the community . Eventually less and less posts will be earmarked as spam and *poof* disappear as the spam filter learns the parameters of its role rather than filter with impunity.

 

      Thank you @Dave_M  for your letter about moving forward in 2020 and the new slogan "We're for you!" This is definitely for me....and the top of my wish list. While it may help only a small percentage of customers at the moment it will help many more in the future and make the community even more user friendly. Small successful improvements add up to a largesse of overall success by the end of the year 2020.

 

       Without Dave's letter leading to my post that eventually disappeared and @AE_Collector  posting in it about his post disappearing I would have never found mine had disappeared for @Tiana_V  to find once I posted and appealed for a possible cure. Bravo! Tiana you seem to have your finger on the pulse of the community and you're fitting in to your not quite so new role very well. And a shout out to @Alan_K  for his hard work and new role that led us to Tiana. Thanks public mobile for moving forward positively so early in 2020.                 

 

Fingers crossed when I hit post this one doesn't disappear !         darlicious


THIS IS GREAT!

Town Hero / Héro de la Ville

Re: *poof* the magic dragon disappearing post bug *** a solution for a cure

@Ed404  I knew you would appreciate getting this fixed. They are working towards a cure. Here i was hoping someone...anyone would appreciate my nicely spaced paragraphs....

    

      I guess you can't get everything on your wish list.

Deputy Mayor / Adjoint au Maire

Re: *poof* the magic dragon disappearing post bug *** a solution for a cure

Yes that was well laid out! 

I am hoping the glitch doesn't pack up and move over to the cell network side. Maybe disappearing text messages! We already had someone suggesting that yesterday... I think?

 

AE_Collector

Town Hero / Héro de la Ville

Re: *poof* the magic dragon disappearing post bug *** a solution for a cure


@AE_Collector wrote:

Yes that was well laid out! 

I am hoping the glitch doesn't pack up and move over to the cell network side. Maybe disappearing text messages! We already had someone suggesting that yesterday... I think?

 

AE_Collector


@AE_Collector  Maybe his cousin is responsible for those disappearing referrals I've heard people complain about.

Deputy Mayor / Adjoint au Maire

Re: *poof* the magic dragon disappearing post bug *** a solution for a cure

Yes lots of those apparently.