@wantph, is this a newly activated account that is behaving this way? There are instances when an account is created, the calling feature provisioning goes off the rails, resulting in the noted system response to calls being made. You will need to reach out to the moderator team to have them fix the account. The moderator team can be reached via private message using this link. Refer to the following knowledge base link for information on contacting the moderator team.
