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how to forward my public mobile to another number without doing it through my phone - can it be done

RMF
Good Citizen / Bon Citoyen

how to forward my public mobile incoming calls to another number without doing it through my phone - can it be done?

 

Any help appreciated.  Thanks.

9 REPLIES 9

srlawren
Retired Oracle / Oracle Retraité

@LovesToPM wrote:

@RMF 

If you use the Unconditional call forwarding, it will work regardless if your phone is off or SIM is out of phone. 


@LovesToPM correct, call forwarding is done at the network level, not at the device level.


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@RMF 

If you use the Unconditional call forwarding, it will work regardless if your phone is off or SIM is out of phone.  To enable, dial '*21*' + ten-digit phone number + '#' + SEND

 

It will work until you disable it again (by dialing '#21#')

RMF
Good Citizen / Bon Citoyen

@ChuckYeah wrote:

Is this knowledge base article any help? It's too sunny to read on my phone where I am.

 

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/How-To-Use-Your-Phone-and-Plan-Feature...


Thank you I read this information  Question if I follow the instructions, and then remove

the sim card, will it still work  I believe without a sim card people can still leave a voice message, but unsure if will forward my calls.

RMF
Good Citizen / Bon Citoyen

@Triguy wrote:

I don't think it is possible.  Here is more info about call forwarding.

https://www.publicmobile.ca/en/bc/get-help/articles/call-forwarding


Thank you I read this information  Question if I follow the instructions, and then remove

the sim card, will it still work  I believe without a sim card people can still leave a voice message, but unsure if will forward my calls.

Is this knowledge base article any help? It's too sunny to read on my phone where I am.

 

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/How-To-Use-Your-Phone-and-Plan-Feature...

LovesToPM
Mayor / Maire

Yes call forwarding is normally enabled/disabled through your phone.

DL888
Model Citizen / Citoyen Modèle

Isn't this a function you do on your phone? On the iPhone, Settings -> Phone -> Call forward

totalUser
Mayor / Maire

Sorry can't be done

I wander if moderators could help, I had Rogers rep do it for me

Triguy
Mayor / Maire

I don't think it is possible.  Here is more info about call forwarding.

https://www.publicmobile.ca/en/bc/get-help/articles/call-forwarding

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